Family Care Radio: Information for Carers

Young Carers – Carers Week 2014

Teach Your Patients What To Do In a Plumbing Emergency

plumbing emergencyIt can be difficult to be around your patients 24/7 and yet it can be nerve racking to think what might happen when you are not there. That’s why we are putting together some advice for carers on what to teach your patients to do in basic emergency type situations.

The first situation we want to address is what do in an emergency plumbing situation.

This could take on many forms. For example, a fitting or fixture could come lose on a tap and the water could come shooting out of the wall. Or it might be the case that pipes start leaking, toilets or drains get clogged or the hot water just stops working.

In any case the first thing you should have them do is call you. Always have your phone switched on and on you at all times.

Then you will need to walk them step by step exactly what to do to get the situation under control.

The first thing you will need to instruct them to do will commonly be to turn off the water valve. You should show them where this is one time at the house and show them exactly how to turn it off. This will ensure that no further damage is done to the plumbing systems but also get the situation under control until you can get a professional in.

This would always be the case in any of the following situations: any kind of leak, whether it is a leaky tap, shower head, pipe etc. A burst pipe or a burst fixture or fitting (this is especially the case and a lot of water will typically be coming out a very high rate). If the problem is just a clogged toilet or drain, you will not need to switch off the water as this can be easily dealt with.

The next step after this that you will need to take is to call an emergency plumbing company. They should send out an emergency plumber who can fix the problem and get everything under control right away.

In some cases such as a blockage you may just want to look at addressing the problem yourself. In this scenario you would need to have a plunger on hand.

We hope that was helpful – it is vitally important that you teach your patients exactly how to respond in any kind of plumbing emergency so they feel confident and also so you can take a much needed break every once and a while.

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